The consumer has the right to notify the seller of a cancellation of a purchase, without penalties and without stating a reason, within 14 business days dating from the day after the delivery date of the product. Chaussures Dusart will accept such cancellation by the buyer only if the original packaging of the product is still intact, notably if the seal as well as the product itself have neither been used or damaged. Notification by the buyer needs to be effected by using our cancellation form. By respecting this as well as the above mentioned time limit, the buyer will receive a return authorisation number. In the case of return of packages, after having notified Chaussures Dusart by mail within the above-mentioned time limit, the return freight charges are always at the cost of the customer. The customer needs to protect, with best possible care, any article sent back. In the case of abusive returns, Chaussures Dusart, reserves the right to refuse any future order. For any question concerning cancellation modalities, the customer may request details by e-mail at info@chaussuresdusart.be